We are committed to keep your privacy and personal information private!

Sweetchew will not knowingly pass on any details we hold on customers to any third parties. We protect the privacy of this personal information using our secured servers and encrypted methods.
We will take all reasonable care to ensure that any details that you submit to us are kept secure. The details that you submit to us will be kept to process orders only. You have the right to withhold personal information that is not needed for the transaction.

When processing an order, we require the details of the credit/debit card to be used in payment as well as both a delivery and billing address, e-mail address and contact number.

If you find any inaccuracies we will delete it or correct it instantly. The personal information that we hold will be held securely in accordance with our internal security policy.

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly.

We may use the e-mail addresses submitted to us to occasionally notify you about important functionality changes to the Sweeche website, new services and special offers we think you’ll find valuable.

We will give you the right to refuse any marketing e-mail from us in the future. We monitor customer traffic patterns and site usage to help us develop the design and layout of the Sweetchew website.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a ‘cookie’, which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions about our privacy policy you can contact the customer services manager at support@sweetchew.com